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Questions & Answers
Below you will find most of the answers to the common questions
A carpooling app is a platform that connects people who are traveling in the same direction so that they can share a ride together.
The app works by allowing users to create a profile and input their travel details, such as their start and end location, time of travel, and preferred routes. Other users who are traveling in the same direction can then search for available ride opportunities and request to join the ride.
Yes, our carpooling app is free to download and use. However, there may be additional fees for tolls or other expenses associated with the ride.
Our app provides a payment system that allows users to split the cost of the ride with other passengers. Payments can be made through the app using a credit or debit card.
Our app requires users to verify their identity and driver’s license or other identification documents before they can participate in the carpooling program. We also perform regular background checks to ensure the safety and security of our users.
Our app has several safety features, including identity verification, driver background checks, and a user rating system. Users can rate and review their experience with other users, providing a sense of accountability and transparency.
If there’s an issue with the ride, such as a late arrival or a cancellation, users can communicate with each other through the app to coordinate any changes or updates. If there’s a serious issue, users can contact our customer service team for assistance.
Users can ensure a safe and comfortable ride experience by communicating with other users in advance, being punctual, and following basic safety guidelines such as wearing seat belts and refraining from distracted driving.