Welcome to Hostyler.com, a culmination of years of dedicated collaboration and relentless effort since 2015.
We have compiled a list of commonly asked questions for your convenience. Please find the answers below to address any queries you may have.
Absolutely! We will keep you informed and updated on every step of the process. In the meantime, feel free to engage in a chat with us to discuss any additional details or changes you would like to make to your ongoing project. We are always open to modifying and editing your project as needed.
The timeframe for completing your project depends on several factors and its nature. Our largest project to date has taken us approximately 2 months to complete. However, if you have a normal or simple project, you can expect us to finish it within 7 days.
We accept payments exclusively through PayPal and Payoneer. In exceptional cases, we may consider other payment methods if the client is unable to use the aforementioned options.
Before we commence work on your project, we require an initial payment of 50% of the total amount.
The remaining 50% is to be paid upon the completion of the project.
Yes, you will receive an official document that is both stamped and signed. This document will outline the services we will provide, along with their associated costs and fees. It will also include any other relevant details that you may need.
Additionally, you will receive an invoice when you make a payment.
This is our refund policy
Our agents are available round-the-clock, 24/7. If you wish to chat with us immediately, you can do so using the live chat widget on our website. We will respond to your messages instantly.
Alternatively, if you prefer to communicate via email, please send your inquiries to support@hostyler.com. Rest assured, we will strive to reply to your email within 1 hour.
We are committed to addressing any design issues or problems that you may encounter.
As our client, you will receive free support for a period of 6 months, starting from the moment we deliver your project. During this time, we will assist you in resolving any issues or concerns that arise.
If more than 6 months have elapsed since we delivered your project, the free technical support period will have expired. In such cases, any further assistance or support required would be subject to charges based on the amount of work involved.
We provide comprehensive coverage for the following areas:
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