Frequently asked questions

Absolutely! We will keep you informed and updated on every step of the process. In the meantime, feel free to engage in a chat with us to discuss any additional details or changes you would like to make to your ongoing project. We are always open to modifying and editing your project as needed.

Usually, the entire process doesn't take more than 20 days. For a complex website, you can expect your website to be delivered within 30 to 40 days.

Before we commence work on your project, we require an initial payment of 50% of the total amount. The remaining 50% is to be paid upon the completion of the project.

We accept payments exclusively through PayPal and Crypto Stable Coins (USDT, BUSD)

If you made a payment before we began working on your project and later decided to cancel it, we would refund 100% of the amount you paid.

However, if you decide to cancel the project after it has been fully completed and delivered, no refund will be issued.

Our team is here to help you from early in the morning until the evening. Here's when you can reach us:

• From 6 AM to 8 PM if you're in the UK (same as London time).
• If you're in the Eastern part of the US, it's from 1 AM to 3 PM.
• On the West Coast of the US, you can chat with us from 10 PM (the night before) to 12 PM.

Don't worry if it's outside these hours! Our team is always here, day and night. Just use the chat on our website, and we'll talk to you right away.

Alternatively, if you prefer to communicate via email, please send your inquiries to support@hostyler.com. Rest assured, we will strive to reply to your email within 1 hour.

We are committed to addressing any design issues or problems that you may encounter.

As our client, you will receive free support for a period of 6 months, starting from the moment we deliver your project. During this time, we will assist you in resolving any issues or concerns that arise.